TrueGiv.in, including the services we provide through it, is owned and operated by TRUEGIV India Foundation, a registered trust. This Privacy Policy is designed to help you understand what data we collect, the reasons for collecting it, and how we utilize it. By visiting and using TrueGiv.in, you agree to the use of your personal information as outlined in this Privacy Policy. If you have any questions or concerns regarding this Policy, please contact us at info@truegiv.in.

INFORMATION WE COLLECT
We need to collect and process certain information for you to create an account on TrueGiv and access our services. Your information is collected to enhance the services we offer to all users. We use your information to communicate with you regarding your use of TrueGiv.in, to inform you about updates to your account, to establish direct communications with selected Project Owners, and to generally manage your accounts with us. Additionally, we utilize this information to prevent or detect fraud or abuse on our website and the services offered through it. Here are the types of information we gather:

INFORMATION YOU SHARE
The information we gather from our users when creating an account and joining the TrueGiv.in community includes your name and email address. We also collect information you share, which encompasses your username, any contributions you make to discussions, comments, or messages to other users, and any personal information you choose to include on your "My Profile" page (e.g., your photo). We recommend creating a TrueGiv.in account in the standard way instead of using third-party login facilities. We reserve the right to reject usernames that are offensive, defamatory, or deemed unsuitable.

LOG INFORMATION
When you use our services or view any content provided by TrueGiv.in, we automatically collect and store certain information in our server logs. This may include:

●     The URL of the website that linked you to this site.

●     Your IP address.

●     The pages you visit while on the website.

●     The type of device or browser you are using.

INFORMATION THAT IS PRIVATE
This information will not be publicly displayed or disclosed to other users. This may include:

●     Any payment information you provide

●     Your password details

●     Your IP address

●     Your phone number

●     Your email address

When you use our services or view content provided by this website, your IP address is automatically logged. We maintain a record of each user's activity linked to the IP address of the internet connections you use to access TrueGiv.in. These logs enable us to identify users who violate the Terms of Use of this website and allow us to take necessary actions against such users by denying access to our website. If you believe we have erroneously blocked an IP address you use to access our website, please contact us at info@truegiv.in.

HOW WE USE INFORMATION WE COLLECT
We utilize the information we collect to manage your accounts and communicate with you. Your email address is not publicly displayed on our website. It is used to send you e-alerts when there is activity on a project you have created or are supporting, to send newsletters regarding the activity and content on our website, and for other communication purposes. We also keep a record of all your email communications to assist in resolving any issues you may encounter.

Your name is not publicly displayed on the website unless you choose to show your name instead of your username when supporting a project. If the project or campaign you contributed to successfully reaches its funding goal within the funding period, your name (as it appears on your bank account) will be shared with the project owner by our payment processors, unless you chose to pledge anonymously.

HOW WE USE INFORMATION WE COLLECT
We use the information we collect to manage your accounts and communicate with you. Your email address is not publicly displayed on our website. It is used to send you e-alerts when there is activity on a project you have created or are supporting, to send you newsletters regarding the activity and content on our website, and for other communication purposes. We also keep a record of all your email communications to assist in resolving any issues you may encounter.

Your name is not publicly displayed on the website unless you choose to show your name instead of your username when supporting a project. If the project or campaign you contributed to successfully reaches its funding goal within the funding period, your name (as it appears on your bank account) will be shared with the project owner by our payment processors, unless you chose to pledge anonymously.

INFORMATION SHARED ONLY WITH PROJECT OWNERS
When you choose to support a project, you will be publicly identified by your username. No other information in your profile is made publicly available by us. Once the project or campaign you selected successfully reaches its funding goal within the funding period, your username will be shared with the project owner to facilitate arrangements for your reward. By using or continuing to use this site, or by choosing to support a project or campaign, you agree that your personal details (as provided to the project owner) may be used in relevant circumstances, such as for reward fulfillment (e.g., T-shirt size, shipping address).

COOKIES
Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your web browser to enable our systems to recognize your browser. The Help menu on the menu bar of most browsers will provide information on how to prevent your browser from accepting new cookies, how to be notified when you receive a new cookie, and how to disable cookies altogether. However, by deleting our cookies or disabling future cookies, you may not be able to access certain areas or features of our site. By using our website, you agree to the use of cookies.

INFORMATION WE SHARE
Information about our customers is a crucial part of our business, and we do not sell or rent this information to others. We take the security of your data and the preservation of your privacy very seriously. We never post anything to your Facebook, Twitter, or other third-party accounts without your permission.

We share customer information with other service centers that we own or operate and with third-party sites affiliated with TrueGiv to better integrate their services with ours. These entities are subject to this privacy policy and any additional confidentiality and security measures as appropriate.

According to your communication preferences, your personal information may be shared with our partner sites for them to send you information about their goods and services. If TrueGiv is involved in any merger, acquisition, or asset sale, we will continue to ensure the confidentiality of any personal information, in accordance with this privacy policy.

We may release personal information to other companies, organizations, government, or regulatory authorities when we believe that such release is appropriate to comply with applicable laws, enforce conditions of use and other agreements, prevent or address fraud, security, or technical issues, or protect the rights and property of TrueGiv, our users, and others.

We may share non-personally identifiable information publicly and with third parties, such as investors, advertisers, or content distributors. We may also disclose information for the purpose of maintaining and understanding user analytics and behavior on this site. For instance, we may share information publicly to illustrate trends in the general use of our services.

Other than as set out above, you will receive notice when information about you might be shared with third parties, and you will have the opportunity to choose not to share that information.

ACCESSING AND UPDATING YOUR PERSONAL INFORMATION
TrueGiv.in gives you access to information about your account and your interactions with TrueGiv.in. If you find any information about you to be incorrect or if you wish to update/edit your personal information, you can do so by adjusting or updating the information on your profile page. If you do not want to receive our e-alerts or newsletters, you may edit your settings by clicking on your username to view your profile page and selecting "edit settings." If you wish to stop receiving messages from other TrueGiv.in members, you can disable this function by visiting the edit settings page.

If you wish to access your personal information or have any questions about your right of access, please get in touch with us at info@truegiv.in. You may be required to pay a nominal fee at the time of making a request to access your information.

INFORMATION SECURITY
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software as required by relevant laws. This technology encrypts the information you provide as it travels through the internet and protects each transaction made on the website, ensuring that your password or information cannot be viewed by anyone else using the internet.

If you decide to support a project by making financial contributions, you will be routed to a safe and secure transaction process provided by our certified payment gateway partner. Additionally, you will go through a "verified by Visa/mastercard or any other such means " password protection process to prevent any misuse of your credit/debit card details. The details of your credit/debit card are not shared with anyone, including TrueGiv.

LINKS TO OTHER WEBSITES
Our website contains links to third-party websites that are not subject to this privacy policy. Please read the terms of use for further information regarding these links.

CHANGES
We may make changes to this Privacy Policy at any time, at our discretion. We may notify you by posting the updated policy on this page. Any changes will take effect seven days after the modification date on this page. Your continued use of our website after the change implies that you have consented to be bound by the modified terms.